Interpreting and CART Services

Request an Interpreter, call 716-833-1637

 Pay your Interpreting Service Invoice below:

 

 

Deaf Access Services (DAS) is the leading not for profit agency in Western New York that provides qualified American Sign Language (ASL) Interpreters for both onsite and VRI interpreting needs, in addition to remote CART services. Our services ensure that you have effective communication with the people you work with and serve. These services are considered reasonable accommodations by the Americans with Disabilities Act (ADA).

Our services are available for any of your needs and we serve all eight counties of Western New York and into the Rochester region.

Our interpreters are evaluated by highly qualified staff and are expected to adhere to the Registry of Interpreters for the Deaf (RID) Code of Professional Conduct. 

 

Requesting Services

We have upgraded to a new web-based scheduling platform. Our partners are able to log in directly online and request interpreting services. If you do not yet have access to this new system, please contact our Interpreting Department today. You will need to be set up in order schedule and receive your confirmations/notifications via email.

If you prefer to call your requests in, you can still contact our Interpreting Department directly at 716-833-1637.

We do provide services after hours, weekends, and major holidays. All emergency and urgent requests must be made via phone.

For all of our current rates, please contact us at InterpretingServices@wnydas.org.

 

The Special Interpreter Fund program

In special circumstances where an interpreter cannot be provided and is not considered an accommodation required by the ADA, Deaf community members are able to request an interpreter through our special interpreter fund at no cost.

Please click here to download the form. Return the completed form to DAS via fax or scan and email to InterpretingServices@wnydas.org.

 

To Confirm An Interpreter Request

If you email a request to our office, you should receive acknowledgement from staff within 24 hours of your request. IF THIS DOES NOT OCCUR, please contact the Interpreting Department at 716-833-1637.

All confirmations and notifications are now sent via email through our new scheduling platform. If you are not yet set up, please contact us today! This new system is easy to use and will replace the previous requirements for signatures and faxes.

As always, we are here to assist you and to make the process of coordinating interpreting services easy. 

 

Why Hire A Sign Language Interpreter?

American Sign Language is a rich, complex language with its own grammar structure and cultural context. It is not equivalent to spoken English, therefore requires interpretation. By providing interpreters in accordance with the Americans With Disabilities Act (ADA), you ensure that Deaf, Hard of Hearing and Late-Deafened people will benefit from all of the services that your organization or business offers. Effective communication is critical for Deaf, Hard of Hearing and Late-Deafened individuals to be productive members of their community and fully participate in society.

For additional information, please see the links below or contact our offices.

Information and Resources Below:

Effective Use of Interpreters

Deaf Rights Information

DAS Interpreting FAQ

 

Why Use Video Remote Interpreting (VRI)?

VRI uses videoconferencing technology to allow an off-site Interpreter to interpret conversations, from English to American Sign Language (ASL) or vice versa, as if they were onsite. VRI is utilized by many service providers as a resource for ensuring effective communication when there is not an interpreter available onsite. While VRI can be scheduled in advance, a key feature is that these services can be accessed On-Demand 24/7/265. 

For additional information, please see the links below or contact our offices.

Information and Resources:

DAS VRI General Information

 

Why Hire A CART Provider?

CART is an acronym for Communication Access Realtime Translation. It is the instant translation of the spoken word into English text using a stenotype machine, notebook computer and real-time software. The text appears on a computer monitor or other display.  The ADA recognizes CART as an Assistive Technology which affords "effective communication access." This technology is primarily used by people who are Hard of Hearing or Late-Deafened. 

For additional information, please see the links below or contact our offices.

 

Information and Resources:

DAS CART Services Information

 

ADA Resource Links

Revised Regulations Fact Sheet
Effective Communication Fact Sheet

          

 

                             

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